Return & Refund Policy
Thanks for shopping at Fleetdynamics Pty Ltd.
If you are not entirely satisfied with your purchase, we're here to help with our 30 day money back guarantee.
Fleetdynamics offers all new customers a 30 day money back guarantee if you are not happy with our service. In order to invoke this policy, hardware must be returned to Fleetdynamics within 30 calendar days from the date you received it. Prior to returning any equipment, customers must contact Fleetdynamics to discuss the reason for return and obtain a return authority number to qualify for the money back guarantee.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, please contact us.